Last Updated: April 8, 2026
1. Introduction
Welcome to Prospect Rental Services (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prospectrentalservices.com and make bookings with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide to Us:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through Stripe)
- Government-issued ID (when required for verification)
- Communications you send us through our contact form or email
Information Automatically Collected:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
- Cookies and tracking data
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your booking reservations
- Send booking confirmations and receipts
- Communicate important information about your stay
- Send check-in instructions and property details
- Process payments securely
- Respond to your inquiries and support requests
- Improve our website and services
- Send promotional offers (only if you opt in)
- Comply with legal obligations
- Prevent fraud and ensure the security of our platform
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors (Stripe, PayPal) solely to process your payments
- Service providers who assist us in operating our website
- Law enforcement when required by law or to protect our rights
- Business transfers in the event of a merger or acquisition
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology and processed through PCI-compliant payment processors.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Booking records are typically retained for 7 years for tax and legal purposes.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Data portability — receive a copy of your data in a structured format
To exercise any of these rights, contact us at info@prospectrentalservices.com
9. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
12. California Consumer Privacy Act (CCPA) — California Residents
This section applies specifically to residents of California and supplements our general Privacy Policy above.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
Right to Know You have the right to request that we disclose:
- The categories of personal information we have collected about you
- The specific pieces of personal information we have collected about you
- The categories of sources from which we collected your personal information
- Our business or commercial purpose for collecting your personal information
- The categories of third parties with whom we share your personal information
Right to Delete You have the right to request deletion of personal information we have collected from you, subject to certain exceptions including:
- Completing transactions you requested
- Detecting security incidents or fraud
- Complying with legal obligations
- Other internal uses compatible with the context in which you provided the information
Right to Opt-Out of Sale We do not sell your personal information to third parties. However, if this practice ever changes, California residents will have the right to opt out of the sale of their personal information.
Right to Non-Discrimination We will not discriminate against you for exercising any of your CCPA rights. This means we will not:
- Deny you goods or services
- Charge you different prices or rates
- Provide you a different level or quality of service
- Suggest that you may receive a different price or rate or different level of service
Right to Correct You have the right to request correction of inaccurate personal information we maintain about you.
Right to Limit Use of Sensitive Personal Information You have the right to limit our use and disclosure of sensitive personal information to only what is necessary to perform the services you requested.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, IP address, phone number | Yes |
| Personal Records | Address, payment information | Yes |
| Commercial Information | Booking history, transaction records | Yes |
| Internet Activity | Website browsing behavior, cookies | Yes |
| Geolocation Data | General location based on IP | Yes |
| Inferences | Preferences drawn from your activity | Yes |
How to Submit a CCPA Request
California residents may submit a request to exercise their CCPA rights by:
Email: info@prospectrentalservices.com Subject Line: CCPA Privacy Request
Please include in your request:
- Your full name
- Email address associated with your account or booking
- The specific right you wish to exercise
- Any relevant booking reference numbers
We will acknowledge your request within 10 business days and respond within 45 calendar days.
Verification
To protect your privacy and security, we will verify your identity before processing your request. We may ask you to provide your full name, email address, booking reference number, and additional information to confirm your identity.
Authorized Agents
You may designate an authorized agent to submit a CCPA request on your behalf. We will require written proof of authorization and may verify your identity directly.
Do Not Sell My Personal Information
We do not sell your personal information. If you wish to confirm this or submit an opt-out request, please email us at info@prospectrentalservices.com with the subject line: Do Not Sell My Personal Information.
California Shine the Light Law
California Civil Code Section 1798.83 permits California residents to request information about personal information shared with third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes without your consent.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Prospect Rental Services Seagoville, Texas, United States
Email: info@prospectrentalservices.com
Website: prospectrentalservices.com