Last Updated: April 8, 2026
1. Agreement to Terms
By accessing and using the website prospectrentalservices.com and by making a booking with Prospect Rental Services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These Terms and Conditions constitute a legally binding agreement between you (“Guest”) and Prospect Rental Services (“Host,” “we,” “our,” or “us”).
2. Booking and Reservations
Making a Booking:
- All bookings are subject to availability
- A booking is only confirmed upon receipt of payment and our written confirmation
- You must be at least 18 years of age to make a booking
- The person making the booking is responsible for all guests in the party
- You must provide accurate and complete information when booking
Booking Confirmation:
- You will receive a booking confirmation email upon successful payment
- Please review your confirmation carefully and contact us immediately if there are any errors
- Keep your booking confirmation for reference throughout your stay
3. Payment Terms
- A deposit of 30% of the total booking amount is required at the time of booking
- The remaining balance is due 7 days before check-in
- All prices are listed in US Dollars (USD)
- Prices include all applicable taxes and fees as displayed at checkout
- Payment is processed securely through Stripe
- We accept all major credit and debit cards
4. Check-in and Check-out
Check-in:
- Standard check-in time is 3:00 PM (15:00) Central Time
- Early check-in may be available upon request, subject to availability
- Check-in instructions will be sent to your email 24 hours before arrival
- Our properties feature keypad self check-in — no need to meet in person
Check-out:
- Standard check-out time is 11:00 AM (11:00) Central Time
- Late check-out may be available upon request, subject to availability and additional fees
- All keys, access cards, and property items must be left as instructed
5. House Rules
By making a booking you agree to comply with the following house rules:
Occupancy:
- Maximum occupancy must not be exceeded at any time
- Unauthorized guests are not permitted
- All guests must be listed at the time of booking
Noise and Neighbors:
- Quiet hours are from 10:00 PM to 8:00 AM
- Parties and events are not permitted without prior written approval
- Please be respectful of neighbors at all times
Smoking:
- All our properties are strictly non-smoking indoors
- Smoking is only permitted in designated outdoor areas
- A deep cleaning fee of $250 will be charged for violations
Pets:
- Pets are permitted only at properties that explicitly state “pets allowed”
- An additional pet fee may apply
- Guests are responsible for any damage caused by pets
Property Care:
- Treat the property with respect and care
- Report any damage or maintenance issues immediately
- Leave the property in a clean and tidy condition
- Dishes should be washed and trash disposed of properly
Security:
- Ensure all doors and windows are locked when leaving
- Do not share access codes with unauthorized persons
- You are responsible for the security of your personal belongings
6. Damage and Security Deposit
- Guests are responsible for any damage caused during their stay beyond normal wear and tear
- We reserve the right to charge the payment method on file for any damage costs
- We will provide documentation of any damage charges within 72 hours of check-out
- Disputes regarding damage charges must be raised within 7 days
7. Guest Responsibilities
As a guest you agree to:
- Use the property only for lawful purposes
- Not engage in any illegal activities on the premises
- Not disturb neighboring properties
- Comply with all applicable local laws and regulations
- Report any issues, maintenance problems, or safety concerns immediately
- Vacate the property by the agreed check-out time
8. Our Responsibilities
Prospect Rental Services agrees to:
- Provide the property in a clean, safe, and well-maintained condition
- Ensure all listed amenities are available and functional
- Respond to maintenance issues promptly
- Provide accurate descriptions and photos of our properties
- Keep your personal information secure and confidential
9. Limitation of Liability
To the maximum extent permitted by law:
- Prospect Rental Services shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the total amount paid for your booking
- We are not responsible for theft, loss, or damage to personal belongings
- We are not liable for circumstances beyond our reasonable control
10. Prohibited Activities
The following activities are strictly prohibited at our properties:
- Illegal drug use or distribution
- Prostitution or solicitation
- Any form of harassment or threatening behavior
- Commercial filming or photography without written consent
- Operating a business from the property
- Subletting or re-renting the property to others
Violation of these prohibitions will result in immediate termination of your stay without refund and may result in legal action.
11. Intellectual Property
All content on prospectrentalservices.com including text, images, logos, and design is the property of Prospect Rental Services and is protected by copyright law. You may not reproduce, distribute, or use our content without written permission.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States of America. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dallas County, Texas.
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the new terms.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Non-Discrimination Policy
Prospect Rental Services is committed to providing an inclusive and welcoming environment for all guests. We believe that everyone deserves to be treated with dignity and respect regardless of their background or identity.
Our Commitment
Prospect Rental Services will not discriminate against any person on the basis of:
- Race or ethnicity
- Color
- National origin
- Religion or religious beliefs
- Gender or gender identity
- Sexual orientation
- Marital or familial status
- Age
- Disability or physical condition
- Veteran or military status
- Source of income
- Any other characteristic protected by federal, state, or local law
What This Means For Guests
- We will not refuse a booking based on any of the characteristics listed above
- We will not impose different terms, conditions, or fees based on any protected characteristic
- We will not provide a lower quality of service or amenities based on any protected characteristic
- All guests are entitled to the same level of hospitality, respect, and service
What This Means For Our Properties
Eligibility is based solely on:
- Meeting the minimum age requirement (18 years or older)
- Agreeing to our House Rules
- Completing the booking and payment process
- Passing any required identity verification
Fair Housing Compliance
Prospect Rental Services complies fully with:
- The Federal Fair Housing Act
- The Civil Rights Act of 1964
- The Americans with Disabilities Act
- The Texas Fair Housing Act
- All applicable local fair housing and anti-discrimination ordinances
Reporting Discrimination
If you believe you have been subjected to discrimination by Prospect Rental Services, please contact us immediately:
Email: info@prospectrentalservices.com
If you are not satisfied with our response, you may also file a complaint with:
- The U.S. Department of Housing and Urban Development (HUD): www.hud.gov
- The Texas Workforce Commission Civil Rights Division: www.twc.texas.gov
- The U.S. Department of Justice: www.justice.gov
16. Accessibility Statement
Prospect Rental Services is committed to ensuring that our website and services are accessible to all individuals, including those with disabilities, in compliance with the Americans with Disabilities Act (ADA) and applicable state laws.
Website Accessibility
We are actively working to ensure that our website prospectrentalservices.com meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:
- Providing text alternatives for non-text content
- Ensuring all functionality is accessible via keyboard navigation
- Providing sufficient color contrast for text and visual elements
- Making all content readable and understandable
- Ensuring content works with screen readers and assistive technologies
- Providing captions for video content where applicable
Physical Property Accessibility
We strive to provide accurate information about the accessibility features of each property. For each of our properties, we disclose:
- Whether the property has step-free access
- Whether there are stairs inside the property
- Parking accessibility information
- Bathroom accessibility features
- Bedroom accessibility features
Guests with specific accessibility needs are encouraged to contact us before booking so we can confirm whether our properties can meet your requirements.
Requesting Accommodations
If you require any special accommodations or assistance due to a disability, please contact us at:
Email: info@prospectrentalservices.com
We will make every reasonable effort to accommodate your needs.
Reporting Accessibility Issues
If you encounter any accessibility barriers on our website or in our properties, please contact us. We welcome your feedback and are committed to continuously improving accessibility.
17. Dispute Resolution and Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Agreement to Arbitrate
You and Prospect Rental Services agree that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, our Privacy Policy, your use of our website, any booking or stay at our properties, or any aspect of our relationship shall be resolved exclusively through binding individual arbitration rather than in court, except as described below.
Informal Resolution First
Before initiating arbitration, both parties agree to attempt to resolve disputes informally:
- You must send written notice to info@prospectrentalservices.com describing the dispute and your desired resolution
- We will attempt to respond within 30 days
- If the dispute is not resolved within 60 days of your notice, either party may initiate arbitration
Arbitration Rules and Process
- Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules
- The arbitration will take place in Dallas County, Texas, or by telephone/video conference at your request
- The arbitration will be conducted by a single, neutral arbitrator
- The arbitrator’s decision will be final and binding
- AAA rules are available at www.adr.org or by calling 1-800-778-7879
Arbitration Costs
- For claims under $10,000: we will pay all arbitration fees unless the arbitrator finds your claim frivolous
- For claims over $10,000: arbitration fees will be split equally between parties
- Each party bears their own attorney fees unless the arbitrator awards otherwise
Class Action Waiver
YOU AND PROSPECT RENTAL SERVICES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
Exceptions to Arbitration
Either party may seek relief in small claims court for disputes within that court’s jurisdiction. Either party may also seek emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
Opt-Out Right
You have the right to opt out of this arbitration agreement within 30 days of first accepting these Terms and Conditions. To opt out, send written notice to:
Email: info@prospectrentalservices.com Subject: Arbitration Opt-Out Include: Your full name, email address, and booking reference number (if applicable)
Opting out will not affect any other terms of this agreement.
18. Contact Us
For questions about these Terms and Conditions:
Prospect Rental Services Seagoville, Texas, United States
Email: info@prospectrentalservices.com
Website: prospectrentalservices.com